My door is always open…
(…but don’t bother me when I’m busy!)
“Just suppose… You’re in a hurry because you don’t want to be late for your student job. Not again… Once arrived at work, the first thing you notice are some contractors playing very dangerous games with their lives. ‘Safety first’ is the first thought that comes to your mind. What’s the second? Would you do something about this?”
‘Keep calm and communicate’ is the title for this congress. To me it refers to mindset and the influence it has on communication.
Communication plays an essential role in safety. All too often, lack of it and miscommunication are important contributing factors leading to incidents. How is this possible, especially in an era where many instruments are available to prevent just that? Safe Working Procedures, Checklists, Last Minute Risk Assesments, Safe Working Permits, Feedback Rules etcetera. Mindset has a lot to do with this.
In this interactive presentation we will look at the impact of mindset on the behavior of people within organizations. People as individuals and as a group, from director to shop floor employee.
Communication on safety? How do you keep calm?
How to act in a crisis situation? Logeion will bring over Mark Weijers and Chris Janssen to share their experiences of handling a crisis. They will talk about all the latest trends in crisis communication in a “College Tour”-style. During this session, you will get to know everything about the work field of crisis communication and afterwards you are able to talk with the Young Professionals during the drink!
My name is Syan Schaap. I’m the director and co-owner of the Event Safety Institute, the leading company for research, training and consultancy on event safety in The Netherlands. Within our team we have different specialists, like for example on crowd management, mobility management and crisis management.
The workshop for the National Day of Communication will be about communicating with crowds, enabling their self-reliance and influencing their movement patterns. First I will present a model for crowd safety in which communication plays a key role. I will illustrate this with several examples. Secondly, I will discuss risk communication and behavioral patterns emergency situations. Severe weather scenarios will be leading in this discussion.
COMMUNICATION AND USER RIGHTS
At the center of all communications is the user but accounts about them vary: Are users exploited netslaves, or are they creative prosumers, or probably mixture of both? In my talk I will discuss various communication users’ rights arising in the landscape of online services, such as the right to privacy, the right to be forgotten, the right to receive information, and the right not to be discriminated against. I am going to acquaint you with users who have made an entry into the story of modern communication rights. I close with a call for respect of user rights online which ultimately benefits all, individuals, business and society at large.
Kristina Irion is Senior Researcher at the Institute for Information Law (IViR) at the University of Amsterdam and Associate Professor at Central European University in Budapest (Hungary). Her research covers EU law, regulation and public policy in the fields of electronic communications, online media, content and services as well as privacy and data protection. She is intrigued by the combined effects of individuals’ online activities and commercial surveillance on society and global information governance.
Crisis in communication!
Communication scenarios can prepare you to manage communication during a crisis. What does the board think they need from communication to protect the brand and reputation? And what is the role of the spokesperson?
These are the subjects that Hinke Mulder, head of communication at the University of Twente, will pay attention to in her workshop during the National Day of Communication 2017.
The General Data Protection Regulation (GDPR) is a regulation by which the European Parliament, the European Council and the European Commission intend to strengthen and unify data protection for all individuals within the European Union (EU). It also addresses the export of personal data outside the EU. The primary objectives of the GDPR are to give citizens and residents back control of their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU. The GDPR will take effect in May 2018. Transparency and accountability are key elements within the regulation. What does this mean in practice, and what is the function of communication with respect to these two elements? These questions will be answered during the National Day of Communication 2017.
Eric Verhelst is a lawyer and specialized in IT and Privacy Law. At Tilburg University (Tilburg Institute for Law, Technology and Society – TILT) he wrote a dissertation about online privacy statements.